Contact & Support
We're a real shop with a real counter. The fastest way to sort anything out — an order, a repair, a warranty claim — is to call us or walk in.
1. Call us
- 0415 303 300 — mobile, best number for repairs and orders
- (02) 9533 3300 — store landline
We answer during opening hours. Outside them, leave a message and we'll call you back.
2. Visit the store
Xpress Phone Repairs Riverwood
Inside Metro Wireless Store
Shop 7C, Riverwood Plaza, 257 Belmore Rd
Riverwood NSW 2210
Map and directions — we're inside Riverwood Plaza, parking on site.
3. Opening hours
| Monday | 9:00 AM – 6:00 PM |
|---|---|
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
| Sunday | Closed |
4. Message us
Use the enquiry form on the homepage. It reaches us by email and we reply during opening hours. Include your phone number and we'll usually just call you — it's quicker than a back-and-forth.
5. Help with an online order
Orders placed through the catalogue are order requests: we call you to confirm stock, total and delivery before anything is charged or shipped. If you haven't heard from us, call 0415 303 300 and quote the item you ordered.
- Shipping & Returns — delivery costs, dispatch times, and your Australian Consumer Law rights
- Terms of Service — how order requests and confirmation calls work
- Privacy Policy — what we do with your details
6. Warranty and repair claims
Repairs carry the warranty stated on the relevant repair page. If a repair we did isn't right, bring the phone back with your receipt and we'll make it right — most claims are sorted on the spot at the counter. Full details are in Shipping & Returns.
Trading as Xpress Phone Repairs Riverwood, Riverwood Plaza, 257 Belmore Rd, Riverwood NSW 2210.
← Back to home